Cafe Manager works as a member of our retail team. She/he supervises a team of Baristas and operation of the cafe. Cafe Manager is responsible for managing his/her coffee bar’s operational and financial success.
General Responsibilities
- Help create a great company culture.
- Ensuring store is providing consistently excellent products and service, and that the environment is inviting, clean, and well stocked.
- Lead by example, work side-by-side, coach, train, provide feedback, administrative responsibilities, and ensure operational consistency with cafe standards.
- Promote a positive staff morale and favorable image in the community.
- Participate in long-term strategic planning
Specific Duties
- Recruit, interview, hire and on-board new team members according to our standards.
- Create a safe work environment that promotes growth and development amongst the team.
- Communicate weekly to team, hold monthly leadership meetings to improve individual, team, and store performance. Encourage the team to celebrate wins.
- Coach and develop team members and team leads and encourage their success and growth.
- Complete bi-annual performance review for all members of their team.
- Bar Operation and Budgeting
- Perform barista tasks during scheduled shifts (20 hours per week)
- Ensure clean, attractive, and inviting cafe environment. Interior and exterior
- Create and execute plans to elevate product quality and customer experience,
- Participate in financial goals of store including development and implementation of systems for increasing efficiency and profitability of the store.
- Calculate COGS, Food Cost Targets, Drink Cost Targets, Quarterly Projections, Labor Targets, Payroll reports, Time Reports, Sales Tax Reports.
- Monitor and manage labor levels to increase efficiency without sacrificing quality or customer experience.
- Maintain vendor relationships and keep products in stock by ordering products, introduce new products.
- Maintain scheduled preventative maintenance on all equipment, and ensure that all equipment is in proper working order.
- Troubleshoot small repairs and work with the retail director toward a resolution on larger repairs.
- Maintain safety of cafe environment and ensure proper handling and storage of food products.